
A. John Pasqua Room
4DC107
ANS Program Management, Planning & Quality
900
Route 202/206N PO Box 752
Vice President Bedminster, NJ
07921-0000
AT&T Network Services 908-234-3400
Fax 908 234-4002
pasqua@att.com
07
July 2000
To
Members of NRIC V,
As
we end the mid-year point of the first year of the new millennium, we also need
to complete the analysis of the impact the date change may have had on our
individual networks. We have developed
the attached brief questionnaire to gather data across the industry. Please take a few moments to complete the
form and return it by 21 July 2000 to:
Susan Aira
AT&T Network Services
Room 290A-14 Annex Building
290 Davidson Avenue
Somerset, NJ 08873
If
you wish to complete the questionnaire electronically, you will find it on the
NRIC Web site at http://www.nric.org. Please e-mail the completed form to:
Your
responses will be totally confidential.
The results of this survey will be consolidated and presented at the 23
August session of NRIC V.
Thank
you in advance for your participation.
Please feel free to call me if you have any issues, questions, or
concerns.
A.
John Pasqua
NRIC
V Focus Group 1
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1. How many Y2K-related
incidents did your company experience? |
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2.
What was the
duration of the incidents? |
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Average duration? |
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Range? |
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3.
How many
were domestic |
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versus
international? |
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4.
How many of
the incidents were customer-affecting? |
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5.
What
business processes (e.g.,
provisioning, ordering, billing, etc.) were affected? |
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6.
Have you
incorporated Y2K regression testing
into your current processes (yes/no)? |
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If yes, has
this caused you any delays in delivering your products/services (yes/no)? |
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7.
What is your
company doing to follow up on Y2K-related temporary
fixes (e.g., windowing)? |
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8.
What other approaches have you taken to
ensure that Y2K-related fixes are not compromised? |
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9.
What is the most valuable lesson learned from the
Y2K program that could be applied to other projects or programs? |
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10.
What other benefits have resulted to your
company from the Y2K program (e.g., updated inventories, accelerated
retirements of applications, etc.)? |
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If you are aware of
any reports in your industry/segment that may capture overall results on
Y2K-related impacts, please list them below: |