A. John Pasqua                                                                                                                    Room 4DC107

ANS Program Management, Planning & Quality                                                            900 Route 202/206N PO Box 752

Vice President                                                                                                                     Bedminster,  NJ   07921-0000

AT&T Network Services                                                                                                    908-234-3400

Fax 908 234-4002

pasqua@att.com

 

 

 

07 July 2000

 

 

 

 

 

 

 

To Members of NRIC V,

 

As we end the mid-year point of the first year of the new millennium, we also need to complete the analysis of the impact the date change may have had on our individual networks.  We have developed the attached brief questionnaire to gather data across the industry.  Please take a few moments to complete the form and return it by 21 July 2000 to:

 

Susan Aira

AT&T Network Services

Room 290A-14  Annex Building

290 Davidson Avenue

Somerset, NJ  08873

 

If you wish to complete the questionnaire electronically, you will find it on the NRIC Web site at http://www.nric.org.  Please e-mail the completed form to:

 

aira@ems.att.com

 

 

Your responses will be totally confidential.  The results of this survey will be consolidated and presented at the 23 August session of NRIC V.

 

Thank you in advance for your participation.  Please feel free to call me if you have any issues, questions, or concerns.

 

 

 

A. John Pasqua

NRIC V Focus Group 1

 


Network Reliability And Interoperability Council

post year 2000 data gathering

 

 

1.    How many Y2K-related incidents did your company experience?

 

     

 

2.    What was the duration of the incidents?

 

 

 

Average duration?

 

     

 

Range?

 

     

 

3.    How many were domestic

 

     

 

versus international?

 

     

 

4.    How many of the incidents were customer-affecting?

 

     

 

5.    What business processes (e.g., provisioning, ordering, billing, etc.) were affected?

 

     

 

 

 

 

 

 

 

6.    Have you incorporated Y2K regression testing into your current processes  (yes/no)?

 

 

§         If yes, has this caused you any delays in delivering your products/services (yes/no)? 

 

 

7.    What is your company doing to follow up on Y2K-related temporary fixes (e.g., windowing)?

 

     

 

8.    What other approaches have you taken to ensure that Y2K-related fixes are not compromised?

 

     

 

 

 

 

 

9.    What is the most valuable lesson learned from the Y2K program that could be applied to other projects or programs?

 

     

 

10.   What other benefits have resulted to your company from the Y2K program (e.g., updated inventories, accelerated retirements of applications, etc.)?

 

     

 

 

If you are aware of any reports in your industry/segment that may capture overall results on Y2K-related impacts, please list them below:

     

 

Thank you for completing this questionnaire!